Proven Innovation

A software practice · Est. 2010

Software built to last.

I'm Neil Brown. I build and sustain line-of-business applications, ERP integrations, and data platforms for Australian mid-market businesses. Fifteen years in; most engagements run into years, not months.


What I do

Five things, often combined.

Real engagements usually cross two or three.

  1. 01

    Bespoke line-of-business applications.

    Custom platforms that businesses run their operations on. A flight-operations system sustained over a decade. An audio production studio's in-house ERP at 270,000 lines of code. A plant-checkin mobile app with QR scanning for a plumbing contractor. Stacks chosen to fit the problem — .NET 4.5 through .NET 9, Blazor WASM, React, SvelteKit, TypeScript PWAs, native mobile. Built to last; extended across the years.

  2. 02

    System integrations.

    Connecting what doesn't connect. Nineteen vendor billing feeds reconciled into one monthly invoice for a managed-services client. Bi-directional ERP ↔ AlayaCare ↔ MDS sync for a multi-location aged-care operation. Xero, Stripe, Halo PSA, Microsoft Graph, Westpac ABA EFT, DEAR, WooCommerce, and a long tail of billing and compliance APIs.

  3. 03

    Data migration and reporting.

    Close to two thousand SQL scripts across client folders — ETL, migration, reconciliation, reporting. An HCM-to-Procura care-plan migration with row-by-row reconciliation. An Azure data platform feeding Power BI views. SSIS, Azure SQL, SQL Server end-to-end.

  4. 04

    Legacy modernisation.

    I sustain .NET 4.5 code and ship greenfield .NET 9. Older WinForms and WebForms systems still in production; modern Blazor, Azure Functions, and microservices work next door. Modernisation when it earns its keep, not as a standing offer.

  5. 05

    Jiwa ERP — customisation and plugins.

    I've built 124+ Jiwa plugins across eight client suites. Plugin development, form injection, Crystal Reports embedded in stored procedures, REST API work, licensing. Most Jiwa engagements run alongside a client's in-house IT lead or services partner — we share the delivery, I lead on the ERP surface. A genuine specialism, sustained across a decade-plus of sector-specific work.


Selected work

Three engagements from the current practice.

  • 322,000 lines of C# · 866 files · still shipping

    A custom flight-ops platform, sustained for a decade.

    A bespoke stack for a Tasmanian general aviation operator — flight training, charter, scheduled regional flights, wilderness scenic tourism — across a thirteen-aircraft mixed fleet and their own aerodrome near Hobart. 322,000 lines of C# across 866 files. Still shipping new features.

    Read the case study
  • 19 vendor feeds · verified to the cent

    Nineteen billing feeds, one reconciled invoice.

    A Tasmanian-owned managed IT services provider — two offices, around twenty-five staff, a book that runs from a state-level sporting franchise to a statewide aged-care group. Nineteen external vendor billing systems reconciled into a single Jiwa-driven monthly invoice. Halo PSA stays in sync. Verified to the cent.

    Read the case study
  • 27 Jiwa plugins · three branches · still active

    Matrix pricing across three branches.

    A Tasmanian industrial-trade supplier of nearly four decades — welding equipment, industrial gases, PPE, workwear — running three branches across Hobart, Launceston, and Burnie. Customer-specific pricing matrices, default-supplier automation, a gas-supplier data feed, and daily branch-level sales reporting. Still active.

    Read the case study

How I work

Four principles, drawn from fifteen years of doing it.

  • Root cause over surface fix.

    When something breaks in production, I want to know what actually caused it — not paper it over with a null-check.

  • Honest trade-offs.

    I'll separate real concerns from “just confirming it was thought through”, and name my confidence level rather than hide it.

  • Long engagements, in partnership.

    The clients I've had the longest are the ones where I still know the code in year five — usually alongside a client-side IT lead, and with a small subcontractor bench when scope calls for it.

  • AI-augmented, craft-led.

    I build with AI, not on top of it. Clients get the productivity dividend whether or not they ever mention the word AI.


About, briefly

A solo-led specialist software practice — fifteen years in, most engagements measured in years. Based in Hobart, working with Australian mid-market businesses. Delivery usually runs alongside a client-side IT lead or services partner.


In clients' words

  • Proven Innovation have totally blown me away. We've designed some very customised systems for our production business. I can't say enough about the service, attention to detail, and skill. Amazing!
    Abe Udy Abe's Audio
  • Proven Innovation have a great ability to understand needs, design solutions and to listen to client requirements. They relish in a challenge, are solution and outcome focussed, and are responsive when there are improvements and/or maintenance needed.
    Nic D'Alessandro Simsation
  • Proven Innovation are unique in the IT industry, they can actually communicate and understand what a client wants! I would recommend Proven Innovation (and I frequently do) as an essential part of your IT solutions.
    David Turrell CMA
  • The product Proven Innovation has built for us is fantastic — but what I love about Proven Innovation is their attention to detail and their ever increasing ability to think ‘out of the box’!
    Michelle Folder Manager Business Development, Hobart City Mission

Contact

Email.

neil@proveninnovation.com

I reply within a business day. Tell me the shape of the problem, rough scope, and any timeline — I'll come back with a read on fit and the first steps.